Cookies Policy | Clubhouse Casino

About cookies

Cookies are small text files that a website can place on your computer, mobile phone, tablet or other device. They allow the website to recognise a device and remember certain information about a visit. Cookies may help a website work correctly, remember selected settings, understand how visitors use its pages, and provide content that is more relevant to the user.

Clubhouse Casino may also use technologies that perform a similar function, including pixels, tags, software development kits, local storage and device identifiers. In this policy, we use the word cookies to include cookies and these similar technologies, unless a different meaning is clear from the context.

Some cookies are set directly by Clubhouse Casino. Others may be set by carefully selected service providers that support website operation, security, analytics, customer service or marketing activities. The precise cookies used may change over time as the website, its features and its service providers are updated.

Why cookies are used

To help the website load, operate and remain secure.
To remember choices made during a visit, such as language, display or session preferences.
To maintain a secure session while you move between pages or use account-related features.
To understand how visitors use the website and identify areas that may be improved.
To detect unusual activity, protect against fraud and support the integrity of the platform.
To measure the effectiveness of communications or promotional activity where applicable.
To support relevant content and advertising, subject to your choices and applicable requirements.

Types of cookies we may use

Strictly necessary cookies

Strictly necessary cookies support the basic operation, security and accessibility of the website. They may be used to manage sessions, maintain security controls, remember privacy choices, balance website traffic or provide features that you have requested. These cookies are generally required for the website to function as intended and may not be switched off through ordinary preference tools. If you block them through your browser, some parts of the website may not work properly.

Preference and functionality cookies

Preference cookies help remember information that makes the website easier to use. For example, they may remember a selected language, regional setting, display option or other choice. Functionality cookies can support optional features and reduce the need to enter the same information repeatedly. If these cookies are declined, you may still be able to use the website, but certain preferences may need to be selected again.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may provide information about pages visited, links used, approximate location, device type, browser type, visit duration and general navigation patterns. This information is normally assessed in an aggregated or pseudonymised form where appropriate. It can help Clubhouse Casino identify technical problems, improve page design, monitor performance and make the website more useful.

Marketing and advertising cookies

Marketing cookies may be used to measure campaigns, limit repeated advertisements, understand whether content has been viewed and help deliver advertising that is more relevant. These cookies may be placed by Clubhouse Casino or by third-party advertising and measurement providers. They are not essential to the basic operation of the website. Where required, these cookies will only be used after the relevant consent or permission has been obtained.

Security and fraud-prevention technologies

Cookies and similar technologies may be used to help protect the website, accounts and users from automated abuse, unauthorised access, suspicious activity and fraud. These technologies can assess information such as a device, browser, network connection or interaction with the website. Security-related processing may be necessary to protect the platform and may continue even where optional cookies have been declined.

Your choices and cookie controls

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept optional cookies, reject them, or choose categories individually. Your settings may be saved in a cookie or similar technology so that the website can remember your choice. If you clear your cookies, use a different browser or change devices, you may be asked to make your selection again.

You can also manage cookies through your browser settings. Most browsers allow you to view, delete, block or restrict cookies. The method differs between browsers and devices, so you should check the help or privacy settings provided by the relevant browser manufacturer. Some browsers allow you to block all cookies, block third-party cookies only, or receive a notification before a cookie is stored.

Blocking strictly necessary cookies may prevent some website features from working.
Deleting cookies may remove saved preferences and sign you out of active sessions.
Browser controls may apply to all websites rather than only to Clubhouse Casino.
Opting out of marketing cookies does not necessarily mean that you will see no advertising; it may mean that advertising is less relevant.
Your choices for cookies do not automatically change other privacy choices, account settings or communication preferences.

Some third-party providers may offer their own opt-out tools. Using a third-party opt-out may affect only that provider's services and may not control cookies placed by other providers or by Clubhouse Casino. We recommend reviewing the available information carefully before changing these settings.

Consent and applicable requirements

Clubhouse Casino will handle cookie information in accordance with applicable privacy, electronic communications and gambling-related requirements. Where consent is required for optional cookies, the website will provide an appropriate way to give, refuse or withdraw consent. Withdrawing consent does not affect processing that occurred before withdrawal and does not remove cookies that are already stored on your device; those cookies may need to be deleted through the preference tool or your browser settings.

Third parties, retention and related privacy information

Clubhouse Casino may work with service providers that process information collected through cookies on our behalf. These providers may assist with hosting, security, analytics, website functionality, customer support, fraud prevention, communications or campaign measurement. Third parties may process information under their own privacy notices and may use their own technologies. We expect providers to handle information appropriately and only for permitted business purposes.

The time a cookie remains on your device depends on its purpose. A session cookie normally expires when you close your browser. A persistent cookie may remain for a defined period or until it is deleted. Retention periods can differ between cookie categories and providers. Information collected through cookies may also be retained in business records for as long as reasonably necessary for the relevant purpose, security, compliance, dispute resolution or record-keeping.

Cookies may be connected with information about your device, website activity, account use or preferences. We may use this information to operate and improve the website, maintain security, meet legal and regulatory obligations, support responsible gambling controls, investigate suspected misuse and provide services you request. We do not treat cookies as a replacement for any identity, age or account verification process that may apply.

The website may contain links to other websites, applications or services. Those third parties may use cookies under their own policies. Clubhouse Casino is not responsible for the cookie practices of websites that it does not operate. You should read the privacy and cookie information displayed by any external service before using it or providing information.

Security and privacy rights

We use reasonable technical and organisational measures designed to protect information handled through the website. However, no online transmission or storage method can be guaranteed to be completely secure. You should keep your devices, browsers and account credentials protected and avoid using the website through an unsecured connection where possible.

Depending on your circumstances and applicable Australian privacy law, you may have rights relating to personal information, including rights to request access, correction or further information about its handling. The Privacy Policy provides broader information about personal information practices and available choices. If you have a question about this Cookies Policy, use the contact or support channels made available on the website.

Updates to this policy

We may update this Cookies Policy when the website, technologies, service providers or applicable requirements change. The updated version will be published on this page with a revised date or other indication of the change where appropriate. We encourage you to review this page from time to time so you understand how cookies and similar technologies are used.

Continuing to use the website after an updated policy is published may indicate that you have read the updated information. Where a separate consent is required, we will ask for it using an appropriate notice or preference tool. If you do not agree to the use of optional cookies, you can change your preferences or adjust your browser settings, although some website functions may be affected.

This policy is intended to provide clear general information about cookies used in connection with Clubhouse Casino. It does not override the website terms, Privacy Policy, account conditions or any mandatory requirements that apply to your use of the services.