About Clubhouse Casino

Who we are

Clubhouse Casino brings online casino entertainment together in a digital setting designed for eligible adults. We understand that every player has different interests and expectations. Some people may prefer familiar casino formats, while others may enjoy discovering different games and features. Our aim is to make it easier for players to browse the available information and decide for themselves whether online casino entertainment is appropriate for their circumstances.

We take a simple and practical approach to the online gaming experience. A casino website should be easy to navigate, but convenience should not replace clear information. Players need to understand the general nature of the games, the conditions that apply to using an account, the importance of protecting personal information and the risks associated with gambling. We aim to keep these matters visible and understandable so that players can consider them before taking part.

Clubhouse Casino is intended for adults who understand that gambling is a form of entertainment involving risk. It is not a reliable way to make money, solve financial problems or recover previous losses. Casino outcomes are uncertain, and no game, system or strategy can guarantee a particular result. Players should only participate when they are comfortable with the possibility of losing money and can do so without affecting essential commitments.

Our service principles

• Present online casino entertainment in a clear and accessible digital environment.
• Make relevant player information available before and during use of the service.
• Encourage adults to view gambling as entertainment rather than a source of income.
• Promote informed choices and personal responsibility when using online casino services.
• Respect the privacy, security and account information of people who use the site.
• Use realistic language and avoid suggesting that winnings are guaranteed.
• Provide general guidance that is relevant to players in Australia.
• Encourage players to use available account controls and responsible gambling tools when needed.

The online gambling environment can change as technology, player expectations and applicable requirements develop. For that reason, the content, features and information available on the site may be reviewed or updated from time to time. Players should check the latest version of the relevant pages before using a service. The current Terms and Conditions, Privacy Policy, game information and responsible gambling guidance are important sources of information and should be read carefully.

Fairness, privacy and player protection

Trust is important in any online service. Clubhouse Casino aims to present information about the site and its services in a way that players can review before making decisions. Game instructions, account conditions, transaction information and other relevant terms should be considered carefully. Where a page refers to a specific feature or service, additional conditions may apply, and those conditions should be read before the feature is used.

Players should approach all game results realistically. No outcome is guaranteed, and no claim about a game should be understood as a promise of winnings. Players should not chase losses, increase spending because of frustration or continue playing in the belief that a favourable result must occur. If gambling no longer feels enjoyable or begins to feel difficult to control, taking a break, using an account restriction or seeking independent support may be appropriate.

Protecting personal information

When a person uses an online casino, personal and technical information may be collected or processed for legitimate service purposes. This may include information needed to manage an account, complete checks, support transactions, maintain site security, prevent misuse or improve the operation of the service. The Privacy Policy explains the types of information that may be handled, the purposes for handling it and the choices or rights that may be available to users.

Players should take sensible steps to protect their own account information. Use a strong and private password, avoid sharing login details and take care when signing in on a shared or public device. Players should keep their information accurate and notify the relevant service channel if they notice unusual activity, believe account details may have been compromised or have concerns about the security of their personal information.

A safer approach to gambling

• Decide how much money you can afford to spend before you begin.
• Set a personal time limit and take regular breaks from play.
• Keep gambling money separate from funds needed for everyday expenses.
• Never borrow money or use credit to chase gambling losses.
• Do not gamble when affected by alcohol, medication, stress or strong emotions.
• Remember that outcomes are uncertain and winnings are never guaranteed.
• Avoid increasing your spending simply because you have lost or feel close to winning.
• Use available deposit, spending, time-out or exclusion controls where appropriate.
• Talk to someone you trust if gambling is affecting your mood, relationships or finances.
• Seek independent professional support if gambling is becoming difficult to control.

Responsible gambling is an ongoing personal decision. A limit that seems suitable at one point may need to be reviewed later, particularly if a player's circumstances change. Players should consider how often they play, how much they spend and whether gambling affects work, study, family life, health or financial responsibilities. The responsible gambling information on the site provides general guidance, but it does not replace professional financial, medical or counselling advice.