Clubhouse Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit or use Clubhouse Casino. Please read them carefully before creating an account, depositing funds or participating in any casino game. By accessing the website or using its services, you agree to follow these Terms, together with any rules shown for particular games, promotions or services.

Clubhouse Casino operates under licence No. 0000002 from the Tobique Gaming Commission and licence No. 8048/JAZ2020-13 from Curaçao eGaming, validated by Antillephone NV.

1. General terms and acceptance

These Terms & Conditions form an agreement between you and Clubhouse Casino in relation to your use of the website and associated online gambling services. They apply to all visitors, registered account holders and players. If you do not agree with any part of these Terms, you must not use the website or its services.

Additional rules may apply to particular games, payment methods, tournaments, promotional offers or other features. Those rules will be displayed with the relevant service and form part of these Terms when you choose to use that service. If a specific rule conflicts with a general term, the specific rule will apply to the relevant activity.

You are responsible for reading the current version of these Terms before using Clubhouse Casino. The website may also contain information about availability, eligibility, game rules, account requirements and responsible gambling tools. Information may be updated from time to time, subject to applicable law.

You must use the website lawfully and honestly.
You must provide information that is accurate, complete and current.
You must protect your account details and prevent other people from accessing your account.
You must not use the website for fraud, money laundering, unlawful activity or any purpose that could harm the website or its users.
You must comply with all laws that apply to you when accessing or using the services.

2. Eligibility and player accounts

Clubhouse Casino is intended for eligible adults who are permitted to participate in online gambling under the laws that apply to them. You must not register or play if you are under the legal gambling age, located in a jurisdiction where the services are unavailable, or otherwise prohibited from using online gambling services.

During registration and at other times, you may be asked to provide information to confirm your identity, age, location or source of funds. You agree to provide documents or other information when reasonably required for verification, security, legal or regulatory purposes. An account may remain restricted until requested checks have been completed.

You may generally hold only one personal account unless Clubhouse Casino expressly permits otherwise. Accounts must be used by the registered account holder only. You must not sell, transfer, lend or share an account, and you must not allow another person to place wagers or access services using your login details.

You are responsible for keeping your username, password and other security information confidential. Notify Clubhouse Casino through the available website support channels if you believe your account has been accessed without permission, your details have been compromised, or an activity appears incorrect.

Clubhouse Casino may refuse registration, limit access, suspend an account or close an account where permitted by law. This may occur where information cannot be verified, these Terms have been breached, responsible gambling concerns arise, activity appears suspicious, or the website is required to act for legal, security or regulatory reasons.

Account accuracy and security

You must update your account information if it changes. Providing false, misleading or incomplete information may result in an account restriction, cancellation of transactions or other action permitted under these Terms. Clubhouse Casino may retain records connected with account activity as required for operational, legal, security and compliance purposes.

3. Games, wagers, deposits and withdrawals

Game participation

Game rules, available features and applicable conditions will be shown on the website or within the relevant game. You should understand the rules before placing a wager. Wagers are accepted only through the approved website interface and only when your account has sufficient available funds or otherwise meets the applicable payment requirements.

A wager is not complete until it has been accepted and recorded by the website. Clubhouse Casino may reject or void a wager where there is a technical error, interrupted connection, pricing or display error, suspected misuse, a breach of these Terms, or another lawful reason. Where a game result or transaction is affected by a clear error, Clubhouse Casino may take reasonable steps to correct the error.

Deposits and withdrawals

Deposits and withdrawals must be made using payment methods made available on the website and, where required, in your own name. You must not use a payment method belonging to another person without express permission and any verification required by Clubhouse Casino or the relevant payment provider.

Payment requests may be reviewed before being processed. Verification, security checks, payment-provider requirements, responsible gambling controls and legal obligations may affect the handling of a transaction. Any applicable fees, minimums, maximums, processing conditions or restrictions will be shown through the relevant payment method or account information.

You remain responsible for checking that payment information is correct before confirming a transaction. Clubhouse Casino is not responsible for a delay or failure caused by incorrect information, a payment provider, a bank, a network interruption or circumstances outside its reasonable control. You should contact the available website support channel if a transaction does not appear to have been recorded correctly.

Promotions and bonuses

Promotions, bonuses, rewards and special offers may be subject to separate terms. These may include eligibility rules, participation requirements, wagering conditions, expiry provisions, game restrictions, withdrawal conditions or account limits. You must read the specific promotional terms before opting in or using an offer.

Clubhouse Casino may withdraw, amend or cancel an offer where permitted by law, including where an offer has been misused, entered in error, made unavailable, or cannot reasonably be provided. A promotion must not be used in connection with fraudulent, collusive, automated or otherwise improper activity.

4. Responsible gambling, privacy and acceptable use

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Only gamble with funds you can afford to lose, set personal limits and take regular breaks. Never chase losses, borrow money to gamble or gamble when upset, under the influence of alcohol or affected by another substance.

Clubhouse Casino may make tools and information available to help you manage your play. These may include deposit controls, time reminders, activity information, account restrictions, self-exclusion or other support options. The availability and operation of a particular tool may depend on the service and applicable requirements.

If gambling is affecting your finances, relationships, work or wellbeing, stop playing and seek independent support. You may request account restrictions or a break through the available website channels. Responsible gambling requests are handled in accordance with applicable procedures and legal requirements.

Privacy and information security

Personal information is handled in accordance with the Clubhouse Casino Privacy Policy and applicable Australian privacy requirements. Information may be collected and used to provide services, manage accounts, process transactions, verify identity, prevent fraud, meet legal obligations, improve the website and communicate with you where permitted.

You must not interfere with the website, introduce malicious code, use automated tools without permission, attempt to bypass security, reverse engineer a service, exploit a technical vulnerability or access another person's account. You must not upload or transmit material that is unlawful, harmful, deceptive or likely to disrupt the website.

5. Suspension, liability and changes to these Terms

Suspension and account closure

Clubhouse Casino may suspend or close an account where reasonably necessary to protect players, the website or the integrity of its services. Reasons may include suspected fraud, duplicate accounts, identity concerns, unlawful conduct, a breach of these Terms, responsible gambling concerns, payment issues or a requirement from an applicable authority.

If an account is closed or restricted, Clubhouse Casino may review related transactions and activity. Any remaining balance will be dealt with in accordance with applicable law, verification requirements, payment rules and these Terms. Amounts connected with fraud, unlawful conduct, chargebacks or a breach may be withheld or otherwise handled where legally permitted.

Website availability and liability

The website and online games may occasionally be unavailable because of maintenance, updates, technical faults, telecommunications problems, security events or circumstances outside reasonable control. Clubhouse Casino does not guarantee that the website will always be uninterrupted, error-free or available on every device or network.

To the extent permitted by law, Clubhouse Casino is not responsible for losses caused by your misuse of the website, unauthorised access resulting from your failure to protect account details, payment-provider issues, equipment or network failures, or events outside reasonable control. Nothing in these Terms excludes or limits a right or remedy that cannot lawfully be excluded or limited under Australian law.

Changes and applicable law

These Terms may be changed to reflect legal requirements, regulatory expectations, changes to the services, security improvements or operational needs. The current version will be made available on the website. If a change materially affects your use of the services, relevant information may be provided where required. Continuing to use the website after updated Terms are displayed means you accept the revised Terms.

These Terms are intended to operate in accordance with the laws and mandatory consumer protections that apply to you and to the services. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

If you have a question about these Terms, an account issue, a transaction or a complaint, use the support or contact options displayed on the Clubhouse Casino website. Providing clear details about your query can help the matter be reviewed efficiently. Nothing in this section removes any complaint, dispute or consumer rights available under applicable law.